zendesk > zendesk Employee Directory > Gabe Martin-Dempesy
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Gabe Martin-Dempesy's Personal Email and Phone Number
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Gabe Martin-Dempesy
Principal Software Engineer, Portfolio Architect
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Location: San Francisco, California, United StatesApprox. Years of Experience: 21
Gabe Martin-Dempesy's Current Workplace
Zendesk
Company Size
2500+
Amount Raised
$85.5M
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
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Notable Investors
Goldman Sachs, Silicon Valley Bank, IVP, Index Ventures, CRV
SaaS
Software
Communities
Customer Service
Technical Support
Enterprise Software
Experience
Zendesk
Feb 2018 - Present
Principal Software Engineer, Portfolio Architect
Feb 2024 - Present
5 mos
Principal Software Engineer, Group Tech Lead
Sep 2021 - Feb 2024
2 yrs 6 mos
Group Tech Lead for the Custom Data and Logic group. Architecture for the new Custom Objects product.
Senior Staff Software Engineer
Feb 2018 - Sep 2021
3 yrs 8 mos
Tech Lead for Ticket Platform. Project lead to migrate Zendesk's Ticket storage from Riak to DynamoDB. Project lead for Ticket Domain Event stream, used both internal integrations and available on AWS Event Bridge.
Systems Development Director
Mudbug Media · Full-time
Jul 2002 - Jun 2014
12 yrs
Mudbug Media is a full service agency and consultancy, specializing in web applications for the medical and banking sectors. • Acted as technical lead through all stages of customer projects, including inception, requirements distillation, writing statements of work, iterative implementation sprints, automated testing, production deployment, documentation, and maintenance. • Designed, implemented, and operated a shared hosting platform for over 1,500 customers. Platform is high-availability, multi-cloud, managed via Chef, with a Rails-based control plane. • Designed and managed operations for dedicated and cloud hosting operations for customers. • Developed and selected tools and technologies for use in all departments of the company. • Specialized in high availability, performance, and scaling and problematic web applications.
Education
  • 1999 - 2003
    Tulane UniversityBS, Computer Science, Mathematics